(Last Updated On: 05/04/2017)

Counter Attendant Job Description

Counter attendants serve food and drinks at restaurant take-out counters.

Typical responsibilities for counter attendant jobs include:

  • Cooking and preparing simple food items, including salads and sandwiches.
  • Maintaining a clean working environment by sweeping the floors and scrubbing counters and equipment.
  • Setting up the dining room for guests, and cleaning it after meals.
  • Brewing coffee and tea.
  • Using cash registers to prepare bills, accept payment and give change.

Work Environment and Schedule

Counter attendants work in movie theaters, snack bars, specialty food shops like bakeries and coffee shops, and cafeterias.

This can be a stressful occupation at times, particularly during busy times. For instance, counter attendants who work at movie theaters have to help many customers during a very short period of time during peak hours. Customers can quickly grow impatient, and counter attendants need to be patient and have good customer service skills to handle some guests.

Counter attendants spend their entire shifts on their feet, and normally get only a few short breaks. They have to move around their working area constantly. Though this isn’t a physically demanding occupation, it can be exhausting.

Most counter attendants work part time, but there are full time positions as well. Overtime is rare in this occupation, though working on nights and weekends is often required.

How to Become a Counter Attendant

In most restaurants, this is an entry-level position. Some employers may require a high school diploma for counter attendant jobs, but most do not. Counter attendants are provided with on the job training. Depending on the environment you work in, training can last either a couple days or a few weeks.

Working as a counter attendant is often a popular choice for high school and college students, because the hours are flexible and don’t interfere with their academic schedule.

Employment Outlook

There are currently 445,500 counter attendants in the United States, with 35,040 new counter attendant job openings created each year.

Counter Attendant jobs are not expected to see much growth beyond their current levels in the next decade.

Counter Attendant Salaries

Overall Salaries

Counter Attendant salaries can vary depending on your experience, the location, company, industry, and benefits provided. Nationwide, most counter attendants make between $17,200 – $20,400 per year, or $8.26 – $9.82 per hour.

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