(Last Updated On: 05/04/2017)

Information Clerk Job Description

Salary: $20,600 – $30,500 Number of Jobs: 1,139,180
Hourly Rate: $9.93 – $14.68 Employment Outlook: Good
Green Job: No Education: Short-term on-the-job training

What do Information Clerks do?

Information clerks provide clerical support. They work in many different settings, and the responsibilities vary greatly depending on the position. Here are a few of the most common types of information clerks:

Information clerks provide clerical support. They work in many different settings, and the responsibilities vary greatly depending on the position. Here are a few of the most common types of information clerks:

Court clerks work for the court system, where they are responsible for organizing court records. They create court dockets, which inform attorneys, witnesses, and others of when they need to appear in court. They are also available to answer questions about court proceedings. File clerks maintain organizations’ physical and electronic records. Sometimes this involves scanning and uploading documents. In other cases, it involves a lot of manual data entry. Desk clerks typically work in hotels and motels. They work at the front desk, where they check guests in and out as they arrive and leave. They also answer guests’ questions, and manage reservation records. License clerks typically work for a government agency, like the Department of Motor Vehicles. They review applicants’ information, and determine whether or not they are eligible to receive a license. Order clerks take orders from customers and enter the information into an order system. If you ever order a product over the phone from a catalog, you’re talking to an order clerk. Ticket agents take customers’ orders for travel reservations. They listen to the customers’ needs, and help them decide on which travel packages are right for them. The majority of information clerks work full time, but there are many part time opportunities available as well. In some positions (such as hotel desk clerks), working nights, weekends, and holidays is frequently required.

How to Become an Information Clerk

A high school diploma is enough education for most information clerk jobs, but some employers prefer to hire candidates with an associate’s degree or a bachelor’s degree. Most employers provide on the job training for information clerks. Depending on the complexity of the work that they do, training can last anywhere from a couple weeks to a few months. Since most information clerks interact directly with the public, previous experience in a customer service position can be very helpful. Previous experience as a cashier or a customer service representative is normally enough to satisfy any experience requirements.

Related Occupations

Employment Outlook

There are currently 1,139,180 information clerks in the United States, with 48,020 new information clerk job openings created each year.

Information Clerk jobs are not expected to see much growth beyond their current levels in the next decade.

Information Clerk Salaries

Overall Salaries

Information Clerk salaries can vary depending on your experience, the location, company, industry, and benefits provided. Nationwide, most information clerks make between $20,600 – $30,500 per year, or $9.93 – $14.68 per hour.

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