Retail Sales Manager Job Description

Retail sales managers supervise a team of salespeople to help retail stores meet their sales and profitability goals.

Retail sales managers normally work very demanding schedules. Because retail stores are normally busiest on nights and weekends, they have to be available to work during those times. Long and irregular hours are common for people in this occupation.

Many retail stores time their biggest sales to land on holidays. So while the rest of us are at home with our families or out with our friends, retail sales managers often have to be at work. The schedule can be very demanding, and you should consider how it might impact your personal life before considering a career in this occupation.

This can be a stressful occupation at times. In most stores, retail sales managers are held to tight sales goals. To accomplish their goals, managers have to make sure that most of their staff hits their sales targets. When sales targets aren’t met, managers can lose bonuses or even their jobs.

Since retail sales managers interact directly with customers, they must have excellent customer service skills in order to do their jobs well. They also need to have good interpersonal skills so that they can motivate their team, and help everyone achieve their sales goals.

Retail sales managers are normally responsible for scheduling their staff’s work schedule and ensuring that product displays are setup to promote the sale of merchandise. In some cases, sales managers are responsible for managing the inventory levels of their department or store.

If you have a lot of retail experience and want to move into a position with more responsibility, then a jobs as a retail sales manager might be right for you.

How to Become a Retail Sales Manager

A minimum of a high school diploma is required for most retail sales manager positions, but many employers prefer to hire candidates with a bachelor’s degree. Relevant work experience is normally more important than the educational requirements, though.

It’s just about impossible to get a job as a retail sales manager without extensive experience working in retail store.

Experience as a retail salesperson is normally preferred, but a diverse retail background can be very beneficial. Understanding how all the parts of a retail store work together is often necessary for sales managers to do their jobs well.

The amount of work experience required depends on the position and the employer. Normally, candidates have to have between 1-5 years of work experience in a retail environment before they will be considered for a position as a sales manager.

Employment Outlook

There are currently 1,685,490 retail sales managers in the United States, with 45,010 new retail sales manager job openings created each year.

Retail Sales Manager jobs are not expected to see much growth beyond their current levels in the next decade.

Retail Sales Manager Salaries

Overall Salaries

Retail Sales Manager salaries can vary depending on your experience, the location, company, industry, and benefits provided. Nationwide, most retail sales managers make between $27,800 – $46,400 per year, or $13.37 – $22.30 per hour.

Updated: 09/02/2017

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