February 7, 2021


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Postal Service Clerk Job Description, Salary, and Education

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Postal Service Clerk Job Description

Postal service clerks work in post offices, where they sell envelopes, stamps, post office boxes, money orders, and other items that people need to send their mail.

When a customer walks into a post office, postal service clerks help them ship their items in a way that best meets their needs. They weigh the items to be mailed, calculate postage, and collect the necessary payments for the service.

Postal service clerks spend most of their shifts working on their feet. This isn’t a physically demanding job, but standing for long periods of time and lifting heavy packages can be exhausting.

This can be a stressful occupation at times. When the post office is particularly busy, customers can become agitated with long waiting times. Some customers are difficult to deal with, and can take out their frustrations on the clerks. Having good customer service skills can be extremely useful in this job.

Most postal service clerks work full time, but are able to keep a regular working schedule during normal business hours. Post offices are open for a half day on Saturday, though, so some weekend work is required.

During the holiday season or other periods when post offices are especially busy, postal service clerks may need to work overtime.

One of the perks of working as a postal service clerk is that post offices observe many federal holidays throughout the year, so they get more time off than people in most other occupations.

How to Become a Postal Service Worker

Postal service clerks need to be at least 18 years old and pass a written exam. The written exam tests candidates on their ability to quickly check names and numbers, and memorize basic mail handling procedures.

All candidates must also pass a criminal background check, drug test, and physical exam. As part of the physical exam, postal service clerks must prove that they can lift at least 50 pounds.

There are no formal education requirements for working as a postal service clerk, but most clerks have at least a high school education. Training is provided on the job.

To learn more about getting a job in this field, stop by your local post office.

Related Occupations

Employment Outlook

There are currently 65,600 postal service clerks in the United States, with 1,550 new postal service clerk job openings created each year.

Postal Service Clerk jobs are not expected to see much growth beyond their current levels in the next decade.

Postal Service Clerk Salaries

Overall Salaries

Postal Service Clerk salaries can vary depending on your experience, the location, company, industry, and benefits provided. Nationwide, most postal service clerks make between $53,100 – $54,300 per year, or $25.52 – $26.09 per hour.

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